Warranty.

Last updated: 01/12/2023

All products are sold with a "Legal Guarantee of conformity" in compliance with the Directive 2011/83/EU.

Warranty on products sold on MORE4SAFETY.COM platform in case of production defects or diversity of the goods will be exercised by the Manufacturer of each item as per the methods and time limits indicated by law.

The Legal Guarantee provides for the Consumer to advise MORE4SAFETY.COM platform Customer Serviceof any flaws found in the purchased item within 2 (two) weeks from the moment it becomes visible. As soon as the information is communicated, the Consumer shall be entitled to have the item repaired or replaced, with no prejudice to all other rights provided for by this law in favour of Consumers.

The Legal Guarantee shall not be applicable to products that have been repaired, modified or in any way changed by the Consumer. By the same principle, the Legal Guarantee shall not be applicable to any malfunctions, flaws and damages caused by incidents or due to responsibility of the Consumer, or when the product has been used differently from the description in technical documents provided or for a different purpose than the one indicated by the Manufacturer, or in a way that runs counter to the user instructions provided.

Clients shall contact MORE4SAFETY.COM Customer Service in order to exercise their warranty. Our Customer Service shall provide all necessary information supporting Clients in exercising their rights.

Clients shall only be able to access their warranty when they have their proof of purchase available.