Terms of Delivery

1    Deliveries shall be made at the postal address provided by Clients when performing the purchase procedure and recorded in the Purchase Order. Therefore, Clients are responsible for the address provided. Sellers shall not be liable for any mistakes related to shipments or wrong delivery of products, due to mistaken or incomplete information provided by Clients when filling in their Purchase Orders.

2 MORE4SAFETY.COM delivers worldwide. However, some products may not be available in all geographic areas.

3 If the ordered product is:

3.1 available in the warehouse, after receiving the payment, the MORE4SAFETY.COM starts organizing the delivery process in order to send the product in the shortest possible time.

3.2 in a specific package and is not available in the warehouse, after receiving the payment, MORE4SAFETY.COM starts communication with the manufacturer specifying the production terms for such order and coordinating further processes of it with the Client by phone or electronic notification.

4 When goods are ready, deliveries are made by means of the most appropriate courier service related to the type of goods and shipping area. Indicatively, the shipment lead time vary from 3 to 9 days for European countries and from 10 to 15 days for other destinations. However, justified exceptions are possible.

5 Delivery times will be informed to the Client by the Seller as a time period with a minimum and maximum estimated delivery date. Should the Client not receive this information within 48 hours of issuing the order, they must inform MORE4SAFETY.COM about it.

6    Any delays due to Credit Card payments and days elapsing from the bank transfer order by the Client and its finalisation shall not be included in the Delivery Time unless due to Seller. Delivery times are approximate and could not correspond to the date communicated in the Order Confirmation sent to the Client via mail.

7    Clients hereby acknowledge and accept that products purchased from different Manufacturers in one Purchase Order necessarily entail different delivery times and costs for each product. Clients are kindly invited to always contact MORE4SAFETY.COM via e-mail to specify the delivery times.

8 Clients hereby acknowledge and accept that when all products included in one Purchase Order belong to the same Manufacturer, items might be shipped and delivered in different ways and times, according to availability and manufacturing lead time of each one.

9 Unless otherwise specified, MORE4SAFETY.COM’s shipping policy provides delivery to the Client at street level. MORE4SAFETY.COM does not deliver items in apartments nor provide product installation services. All exceptions shall be negotiated before the Purchase.

10 Products can only be delivered to the Client or to a person bearing full confidence of the buyer and acting as Consignee on his behalf. The Client or the Consignee shall check that packaging is pristine and clean at delivery time and that the Products received coincide with the ones listed in the relevant Purchase Order.

11 The risk of loss or damage to the goods, for reasons not attributable to MORE4SAFETY.COM, is transferred to the Client when the Client, or a third party by the Client designated and other than the Carrier, physically comes into possession of the good.

12 MORE4SAFETY.COM shall not be liable for damages to the products or for any shipment delays occurred after collection of the products by the Carrier.

13 Should the Client or the person acting as Consignee on behalf of the Client find that products have visible defects, such as wrong number of packages, or lack of integrity of packaging, the Client or the Consignee shall immediately advise this by writing it in the shipment documents provided by the Carrier. Moreover, the Client or Consignee shall contact MORE4SAFETY.COM on the platform and also by registered post within 3 (three) working days after the anomaly is found.

14 When the countries are different, additional customs duties may apply at the time of delivery. In such cases the product data sheet shall bear clear information on this issue. Customs policies vary considerably from Country to Country. Clients are kindly advised to contact their Country Customs Agency in order to verify if any ancillary tax or duty shall apply.

15 MORE4SAFETY.COM shall not be deemed liable for any delays in shipment or deliveries due to: national or local bank holidays, strikes, riots, natural disasters, accidents, theft or robbery. Should the force majeure event persist for more than 3 (three) months, the Order shall be automatically cancelled.

16 Any delivery delays within 30 (thirty) days do not entitle the client to refuse the delivery of the products, nor to claim for any sort of compensation or indemnity. In the event that a reliable delivery date can not be communicated to the Client, MORE4SAFETY.COM reserves the right to cancel the order at no extra cost for the Client, and proceed with a full refund using the same means of payment of the initial transaction.